HP Reverb Virtual Reality Headset –
Professional Edition
Transform your expectations of VR. With double the resolution1
for next generation clarity, take your content to another level
with this ultra-light, ultra-immersive headset that’s changing
the game.
1Compared to HP Windows Mixed Reality Headset, Professional
Edition
Lifelike VR like never before.
Discover a multi-sensory experience like no other with our next-level headset. A staggering
2160 x 2160 resolution per eye, 114° field of view, plus integrated spatial audio and dual smart
assistant supported mics lets you harness the full immersive power of VR.
Lighter, smaller, sleeker.
More streamlined and more wearable1, this super light HMD offers long-lasting comfort, giving
you deep immersion and a natural viewing experience in every session. It’s innovation worn
lightly.
1Compared to HP Windows Mixed Reality Headset, Professional Edition
Worry-free workplace deployment
Disrupt your industry, not your workplace. Windows MR and SteamVR compatibility plus
integrated Bluetooth® makes for easy syncing and superb controller tracking. All the latest tech,
none of the hassle.
Dimensions 5.5×17.7×8.4 cm
2.17×6.97×3.31 in
Weight 0.43 kg (without cable)
0.95 lb (without cable)
Warranty 1 year standard limited warranty. Optional Care Packs are available to extend your protection beyond the
standard limited warranty. For details, visit http://www.hp.com/go/cpc.
What’s in the box HP Reverb Virtual Reality Headset – Professional Edition, 3.5m headset cable for desktop and mobile PC’s,
0.6m headset cable for HP Z VR Backpack wearable VR PC (Z VR backpack PC sold separately), 2 motion
controllers, 1 DisplayPort to mini-DisplayPort™ adapter, Setup document
4AA7-4776ENW, March 2019
HP Reverb Virtual Reality Headset –
Professional Edition
1 HP Reverb Virtual Reality Headset – Professional Edition is not recommended for children under the age of 13. All users should read the HP Reverb Virtual Reality Headset –
Professional Edition User Guide to reduce the risk of personal injury, discomfort, property damage, and other potential hazards and for important information related to your health
and safety when using the headset. Windows Mixed Reality requires Windows 10 October 2018 Update installed on the workstation or PC. Features may require software or other 3rdparty
applications to provide the described functionality. To minimize the possibility of experiencing discomfort using a VR application, ensure that the PC system is equipped with the
appropriate graphics and CPU for the VR application. For HP workstation VR ready recommended configurations, see: http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-9646ENW.pdf
2 To enable full 90 fps performance, a DisplayPort™ 1.3 or later connection is required with the graphics solution provided by the PC.
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Data sheet
© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. Bluetooth is a trademark of its
proprietor, used by HP Inc. under license. All other trademarks are the property of their respective owners.
Let me start by saying I’m an early adopter, and I buy a lot a tech. What that means is that I like trying a lot of things out while they are still in their infancy, and by doing so I tend to deal with products that behave a little rough or are unpolished. NEVER have I had as miserable experience with a product as I am having with the HP Reverb G2. Being that this is a second-generation VR headset from a company as large as HP, they do not even deserve the benefit of the doubt of attributing this to learning/growing pains, especially for hardware in this price range.
I ordered my G2 on Feb 01, and it arrived off backorder on the 15th. I set up the device and plugged it in and it only partially worked — I could hear audio but I couldn’t get an image. When I launch WMR on my desktop using the USB-C on my Motherboard (or on my 2070) I get an error that I need a compatible WMR headset in order to use the WMR app. Ok, maybe both of my USB-c ports on two different pieces of hardware are both faulty. maybe. So lets try and use the included USB-C to USB-A Adapter. Ah ok, now we have a different message. “Check your USB Cable. Make sure the USB cable is plugged into the SuperSpeed USB 3.0 port. Error Code: 4-1”
Ok, maybe that USB port is faulty too. let me try the other 7 USB Ports on the back of my computer. Let me try the two up front. Per the internets suggestion, let me get a PCI/E USB expansion deck and try that. fail fail fail, none of these solutions work.
“try and unplug every USB cable and only plug in the headset”
didn’t work.
“try and plug everything in, only have the headset plugged in to the PCIE USB port, and reboot. If you get the error after boot, unplug and plug the headset power back in”
didn’t work.
“try a powered USB hub”
didn’t work.
I reinstalled windows
didn’t work.
This has been the most frustrating ownership experience of anything that i have had. Do an internet search for Hp Reverb G2 4-1 Error and you will see that I’m not even close to alone on this issue, so most likely what it comes down to is poor quality control by HP. I contacted their support and walking through all the trouble shooting steps that I have taken, they offered to send a replacement cable. Some people are being told the replacement cables will ship out late April (today is 17 Feb), well beyond my 30 day return window. So, I can wait and pray that the replacement cable is even going to work, or i can return the device altogether, and I’m leaning towards the latter.